Privacy Policy

Privacy Policy

Southside Vitality Wellness, operated by Gainmi LLC ("we," "our," or "us"), is committed to protecting your privacy and personal information.

1. Information We Collect

We may collect the following information:

Name, email address, and phone number

Appointment and service details

Health-related intake information (when required for services)

Website usage data (such as IP address, browser type, and pages visited)

2. How We Use Your Information

We use your information to:

Book and manage appointments

Provide wellness services

Send confirmations, reminders, and service updates

Improve customer experience and service quality

3. SMS & Text Messaging (A2P COMPLIANCE)

By providing your phone number and opting in, you consent to receive SMS messages from Southside Vitality Wellness (Gainmi LLC), including:

Appointment confirmations and reminders

Service updates

Promotional messages (if you have opted in)
Consent to receive SMS messages is not a condition of purchase.

Message frequency may vary (typically 1–4 messages per week). Message and data rates may apply.

You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us at (773) 941-5469.

👉 We do not sell, rent, share, transfer, or otherwise disclose mobile phone numbers or SMS consent information to third parties or affiliates for marketing or promotional purposes.

4. Sharing Your Information

We only share your information with:

Service providers (e.g., booking systems, payment processors, and communication tools)

Healthcare professionals (when required to deliver services)

Legal authorities (when required by law or to protect rights and safety)

5. HIPAA & Health Data

We follow applicable healthcare privacy laws and handle health-related information with strict confidentiality. Access is limited to authorized personnel only.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure.

7. Your Rights

You may have the right to:

Access your personal data

Request corrections

Request deletion (where applicable by law)

Opt out of marketing communications at any time

8. Cookies & Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand user behavior, improve website performance, and personalize content.

You can disable cookies through your browser settings, but some features of the site may not function properly.

9. Contact Information

Southside Vitality Wellness (Gainmi LLC)
📍 3153 W 111th St, Chicago, IL 60655
📞 (773) 941-5469
📧 [email protected]